Introduction
Welcome to Health 24Care. By accessing our website and using our home healthcare services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully.
If you do not agree with these terms, please do not use our website or services.
Services
Health 24Care provides home healthcare services including but not limited to:
- Nursing care at home
- Elderly care services
- Attendant services
- Physiotherapy at home
- Baby & mother care
- Medical equipment rental
All services are subject to availability and individual assessment.
Service Agreement
By booking our services:
- You agree to provide accurate medical and personal information.
- You agree to follow the care plan mutually discussed.
- Service duration, fees, and responsibilities will be defined at the time of confirmation.
- Changes in care requirements may result in modification of service charges.
Payments & Fees
- All payments must be made as per the agreed billing structure.
- Advance payments may be required before service initiation.
- Delayed payments may result in service suspension.
- Medical equipment rentals must be returned in proper condition.
Limitation of Liability
While we strive to provide high-quality care:
- Health 24Care is not responsible for outcomes resulting from incomplete medical disclosure.
- We are not liable for emergencies that require hospital-level intervention.
- Our services are supportive and do not replace emergency medical care.
In case of a medical emergency, please contact local emergency services immediately.
Cancellation & Refund Policy
- Service cancellations must be informed in advance.
- Refund eligibility depends on service duration and prior agreement.
- Equipment rental refunds are subject to inspection and contract terms.
Privacy & Confidentiality
We are committed to maintaining confidentiality of patient information. Please review our Privacy Policy for full details on how we collect and protect data.
Changes to Terms
We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of services constitutes acceptance of updated terms.
Contact Information
For questions regarding these Terms & Conditions, please contact:
Email: support@health24care.com
Phone: +91 9811503003